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Fireflies AI – An AI Meeting Assistant, Features, Pricing, Benefits, Pros and Cons, Review
Fireflies is an AI voice assistant that helps transcribe, take notes, and complete actions during meetings. Its AI assistant, Fred, integrates with leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Slack and Salesforce.
A conference recording and transcription tool online called Fireflies.ai, is an AI-powered system that has the ability to record conferences on several web conferencing platforms. Additionally, it can transcribe audio files submitted by different companies as well as live conference calls. Members can listen to the audio at their convenience while skimming the transcripts.
Employees can use the system to collaborate with other team members by marking and commenting on particular calls or sections of calls. A complete real-time review of any lengthy call is possible, and users can conduct in-depth searches across action items and other highlighted data. Via the linked calendar, team members can either use the programme to automatically join calls or invite others to their meeting.
A few minutes after a meeting has begun, the programme sends a notice email with the meeting’s transcript and recording attached. An organization’s CRM may be auto-populated with meeting logs, notes, recordings, and other crucial data with Fireflies.ai. Integrations with HubSpot, Salesforce, Slack, and Zapier are currently active.
Fireflies AI Overview
The AI meeting helper Fireflies leverages NLP to do away with the requirement for taking notes during meetings. Using an intuitive interface to quickly record, transcript, and search through all of your voice interactions. Any web conferencing software can instantly record meetings. Fireflies makes it simple to discuss and record talks during meetings. Live meetings or audio files that you upload can be translated by Fireflies.
Listen to the audio following and skim the transcripts. Adding comments or marking particular calls in order to rapidly communicate with coworkers on crucial moments from your discussions makes working in teams a fluid procedure. The search feature, which allows you to review an hour-long call in less than 5 minutes, might be the best feature. Look for action items and other noteworthy details.
- Record and transcribe calls instantly.
- Chrome extension to capture meetings & calls directly from the browser.
- Simple to use search allows easy review of calls.
- An easy to use meeting bot, invite Fireflies bot to a meeting or have it autojoin calls on your calendar.
- Transcribe anything – Transcribe existing audio files instantly inside the dashboard.
- Offers native integrations to dialers, Zapier, or the API to process audio & calls.
- Eliminate note taking.
Fireflies AI Features
1. Record Meetings Automatically: Users can record meetings using Fireflies.ai so they can concentrate on the talk rather than worrying about taking notes.
2. Transcribe Meetings: After the meeting is recorded, Fireflies.ai accurately and rapidly converts it to text. The ability to search for keywords in the transcript rather than listening to the entire audio makes this feature extremely helpful for folks who need to refer back to certain sections of the conversation.
3. Search Information From Meetings: Finding the information they require is made much simpler by the ability to search for particular words, phrases, or subjects mentioned during the discussion.
4. Get Insights: With the help of this platform, it would be simpler to spot trends and enhance communication by getting insights on discussion time, subject trends, sentiment analysis, and other data.
5. Integrate: When your meeting notes, transcripts, and recordings are automatically synced with the programmes and platforms you already employ, they become more valuable. On your CRM and collaboration apps like Salesforce, Hubspot, Slack, Zapier, and many more, keep track of meeting notes, transcripts, and recordings.
6. Analyze: Conversation intelligence produces information on discussion time, trending topics, sentiment, and many other topics. You can determine what is effective and ineffective during calls by using the conversation intelligence suite. You may coach your sales team to clinch more deals by using insights. They assist your recruiters in hiring top personnel more quickly by seeing patterns in candidate interviews. By listening to your customers, your entire company can create better products. From interactions with customers and the team, learn what messaging is effective and what is not.
Fireflies AI Pros and Cons
PROS
- Get detailed notes & meeting summaries.
- Search tool to go to specific parts.
- Set each speaker’s name to differentiate.
- Listen to it again later.
- Meetings are recorded in high-quality audio.
- Create personal categories to stay organized.
- Accurate punctuation and commas in speechFilter through the important parts.
CONS
- The accuracy can be improved.
- Different pronunciations are also not well received.
- Language/Accent Barrier.
- The options can be made more intuitive.
- The editing feature can be improved.
- The meeting recap is not very effective.
Fireflies AI Pricing
The pricing for Fireflies varies depending on the features you wish to access. It comes in 4 different plans. Here are the plans and their features:
1. Free Plan
They offer their services for free for individuals getting started with Fireflies who want to test the tool out. These services include meeting recordings, transcriptions, comments, and many other features. However, they do not offer unlimited services in the free plan. The transcription credits are limited, and the account has only 800 minutes of storage. Also, the free plan supports only 3 public channels.
2. Pro Plan
The Pro plan starting at $10/month, is best for individuals and small teams. The plan has additional features including AI summaries, keywords & topic tracking, unlimited public channels, CRM, Zapier, Slack integrations, etc. In addition, the Pro Plan offers unlimited transcription credits and about 8000 minutes of storage.
3. Business Plan
The Business plan, starting at $19/month, is for fast-growing teams and businesses. It provides unlimited transcription credits and storage apart from all the pro plan features. Additional business plan features include Premium AI summaries, team insights (for admins), conversation intelligence, API access, priority support, etc.
4. Enterprise Plan
This Enterprise Bundle plan is for brands, enterprises, and teams with more than 51 members. The pricing for this plan is custom and can only be paid annually. You can contact the Fireflies team if interested in their Enterprise plan. Additional features in the Enterprise plan include Custom speech models, tiered discounts, a dedicated account manager, etc.
Summary
Fireflies is used to record and automatically transcribe meetings on a variety of platforms, including GMeet, Zoom, MS Teams, etc. You can check these recordings at a later time to identify any points you might have missed or that you want to revisit. In order to save you from having to view the full meeting again, Fireflies also offers automated meeting summaries.
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